Shipping policy

At Bullseye Graphics, we are committed to delivering our custom print products efficiently and securely to our customers. This Shipping Policy outlines our practices and options available to ensure your order arrives on time and in excellent condition.

Shipping Options

  • Standard Shipping: We offer standard shipping for all orders, which typically arrives within 5-7 business days from the date of shipment.
  • Expedited Shipping: For faster delivery, customers can choose expedited shipping at an additional cost, which ensures delivery within 2-3 business days.
  • International Shipping: We provide international shipping; delivery times and costs vary depending on the destination country and customs processes.

Processing Time

  • Production and Handling: Orders generally require 3-5 business days for production. Shipping times are in addition to this processing period.
  • Delays: While we strive to maintain our schedule, occasionally, production or shipping delays may occur, especially during high-demand periods or due to unforeseen circumstances.

Shipping Costs

  • Calculation of Costs: Shipping costs are calculated based on the weight, size of the package, and destination. These costs will be provided at the time of order placement.
  • Free Shipping: We may offer free standard shipping on certain orders, promotions, or to specific destinations as specified during promotional periods.

Tracking Your Order

  • Shipment Confirmation: Once your order is shipped, we will send you a confirmation email with a tracking number, allowing you to monitor the delivery status.
  • Carrier Information: Our primary shipping carriers are USPS, FedEx, and UPS. Specific carrier information will be included in your shipment confirmation email.

Packaging

  • Safety and Security: All items are packaged securely to ensure they arrive in perfect condition. We use industry-standard materials for packaging, including padded envelopes and boxes appropriate for the items being shipped.

Special Conditions

  • P.O. Boxes and APO/FPO: Shipping to P.O. Boxes and military addresses (APO/FPO) may take longer than standard residential or business addresses.
  • Holidays: During national holidays, shipments may be delayed due to carrier closures. These delays will be communicated as necessary.

Damaged or Lost Shipments

  • Reporting Issues: Please report any shipping issues, damaged items, or missing packages within 48 hours of the scheduled delivery. We will work with the carrier to resolve the issue and may offer a replacement or refund depending on the situation.

Contact Us

For any questions or concerns about your shipping options or to inquire about the status of your shipment, please contact us at:

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